Uncover What's Blocking Your Conversions
Our comprehensive UI/UX audits identify usability issues, conversion barriers, and opportunities for improvement. Get actionable recommendations that drive measurable results—not just a list of problems.
What We Evaluate
Our audits cover every aspect of your website's user experience to identify opportunities for improvement.
Heuristic Evaluation
Expert analysis against Nielsen's 10 usability heuristics and industry best practices. We identify violations in visibility, consistency, error prevention, and more.
User Flow Analysis
Mapping of critical user journeys from entry to conversion. We identify friction points, unnecessary steps, and drop-off areas in your key flows.
Conversion Funnel Review
Deep analysis of your conversion paths—from landing pages through checkout or lead submission. We pinpoint exactly where you're losing potential customers.
Mobile Experience Audit
Comprehensive review of mobile responsiveness, touch targets, thumb zones, and mobile-specific usability issues affecting your growing mobile audience.
Performance Analysis
Core Web Vitals assessment and page speed analysis. We identify performance issues impacting both user experience and search rankings.
Accessibility Review
Assessment against WCAG 2.1 guidelines to ensure inclusive design. We identify barriers for users with disabilities and compliance gaps.
Actionable Deliverables
Not just a list of problems—you get a prioritized roadmap for improvement.
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Executive Summary High-level findings and key recommendations for stakeholders
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Detailed Findings Report Comprehensive analysis organized by category with severity ratings
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Annotated Screenshots Visual documentation highlighting specific issues and opportunities
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Prioritized Recommendations Ranked by impact and effort to help you focus resources effectively
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Implementation Roadmap Phased plan for addressing findings with quick wins first
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Presentation Walkthrough Live session to discuss findings, answer questions, and plan next steps
Sample Report Contents
A Thorough Six-Phase Process
Our systematic approach ensures nothing is overlooked in your audit.
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Discovery & Kickoff
We learn about your business goals, target users, key conversion actions, and current pain points. We gather access to analytics and any existing user research.
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Data Collection & Analysis
We analyze your analytics data, heatmaps, session recordings, and conversion funnels to understand current user behavior and identify problem areas.
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Heuristic Evaluation
Expert review of your website against established usability principles covering navigation, information architecture, content, forms, and visual design.
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Technical Assessment
Performance analysis including Core Web Vitals, mobile responsiveness testing across devices, and accessibility compliance review against WCAG guidelines.
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Report Compilation
We compile findings into a comprehensive report with annotated screenshots, severity ratings, and detailed explanations of each issue and recommendation.
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Presentation & Roadmap
We present findings, answer questions, and provide an implementation roadmap prioritized by impact and effort to guide your optimization efforts.
Benefits of a UX Audit
Start with data and insight before investing in changes.
Increase Conversions
Identify and remove the barriers preventing visitors from becoming customers or leads.
Save Time & Money
Know exactly what to fix before investing in development. Avoid wasted effort on low-impact changes.
Improve User Satisfaction
Create a better experience that keeps users engaged and coming back for more.
Data-Driven Decisions
Base your optimization strategy on evidence rather than assumptions or opinions.
Frequently Asked Questions
A UI/UX audit is a comprehensive evaluation of your website's user interface and user experience. It identifies usability issues, conversion barriers, and opportunities for improvement through expert analysis, heuristic evaluation, and data review.
The result is a prioritized list of actionable recommendations to improve engagement and conversions.
A typical UI/UX audit takes 2-4 weeks depending on the size and complexity of your website.
This includes initial discovery, thorough analysis across all audit areas, report compilation, and a presentation of findings with prioritized recommendations.
You receive a comprehensive audit report including an executive summary, detailed findings organized by category, annotated screenshots highlighting specific issues, prioritized recommendations ranked by impact and effort, and a roadmap for implementation.
We also provide a presentation walkthrough to discuss findings and answer questions.
The audit itself focuses on analysis and recommendations. However, we offer implementation services as a separate engagement.
Many clients choose to have us implement high-priority fixes, while others use the audit report to guide their internal team or another development partner.
We audit all types of websites including e-commerce stores, SaaS platforms, B2B lead generation sites, corporate websites, and content-driven sites.
Our methodology adapts to your specific business model, user base, and conversion goals.
A UI/UX audit analyzes your existing website to identify what's working and what needs improvement. It provides strategic direction before investing in changes.
A redesign is a full rebuild. Often, an audit is the smart first step—it may reveal that targeted improvements can achieve your goals without a complete redesign.
We request access to your analytics platform (Google Analytics, etc.), any heatmap or session recording tools you use (Hotjar, FullStory, etc.), conversion data, and any existing user research or feedback.
If you don't have these tools, we can conduct the audit using expert evaluation methods and recommend analytics setup for future optimization.
We prioritize recommendations using an impact vs. effort matrix. High-impact, low-effort items are prioritized first as quick wins.
We also consider factors like conversion impact, user reach, technical complexity, and alignment with business goals. This helps you focus resources where they'll have the greatest effect.
Ready to Optimize Your UX?
Let's discuss how a UI/UX audit can uncover opportunities to improve your website's performance.
Request Your Audit
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All audit deliverables and reports we create are yours to keep and use however you see fit—whether you implement changes with us or another team.